If your ATM or Debit Card is lost or stolen, please contact us immediately. Early notification of a lost or stolen card helps to limit a potential financial loss and allows us to put fraud prevention measures into place for the subject card.
During normal business hours, please contact us at 269-982-4175 or 800-922-5221. You may also visit one of our branch offices to notify us of the lost or stolen card.
After normal business hours, weekends, and holidays, please contact us at 800-472-3272 (within the United States) or 973-656-2345 (outside the United States).
MasterCard SecureCode is a service from MasterCard and Edgewater Bank that provides added peace of mind when you shop online by providing added protection against unauthorized use of your enrolled card online. For more information and/or to register for this product, click here.
Make sure your next trip is as hassle free as possible, notify us of your travel plans prior to departure to ensure your debit card is not blocked. Without notification your card could be blocked by the fraud monitoring system. Contact any branch office.